Privacy Policy

Last updated: 01 January 2026

SuperCreative3D Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.supercreative3d.com or contact us.

1. Who We Are

Business name: SuperCreative3D Ltd
Website: https://www.supercreative3d.com
Location: United Kingdom

SuperCreative3D Ltd is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how your data is handled, please contact us via our contact page:
👉 https://www.supercreative3d.com/contact

2. What Personal Data We Collect

Information you provide

When you contact us or submit a form, we may collect:

  • Name

  • Email address

  • Company name

  • Phone number (if provided)

  • Project details or messages you choose to share

Automatically collected data

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Pages visited and time spent on the site

  • Referring website or source

This data is collected using cookies and analytics tools.

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide quotes

  • Deliver and manage our services

  • Communicate regarding projects

  • Improve our website and services

  • Comply with legal, tax, or accounting obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process personal data under the following lawful bases as defined by UK GDPR:

  • Consent – when you submit a contact form or accept cookies

  • Contract – when data is required to provide services

  • Legitimate interests – to operate, manage, and improve our business

  • Legal obligation – where processing is required by law

5. Cookies & Analytics

We use cookies and similar technologies to:

  • Analyse website traffic and performance

  • Understand how visitors interact with the site

  • Improve functionality and content

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

6. Third-Party Services

We may use trusted third-party service providers, including:

  • Website hosting and content management (e.g. Squarespace)

  • Analytics providers (e.g. Google Analytics)

  • Communication and productivity tools

These providers process personal data only on our behalf and are required to keep it secure and confidential.

7. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access

  • Loss or destruction

  • Misuse or disclosure

Access to personal data is limited to authorised individuals and systems only.

8. Data Retention

We retain personal data only for as long as necessary:

  • Enquiry and contact data: up to 24 months

  • Client project data: retained as required for contractual, legal, or accounting purposes

  • Analytics data: anonymised where possible and retained according to provider policies

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us via:
👉 https://www.supercreative3d.com/contact

10. Complaints

If you have concerns about how your personal data is handled, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
https://www.ico.org.uk

You may also contact us first via our contact page so we can try to resolve the issue.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.