Terms & Conditions

Last updated: 01 January 2026

1. What We Do

SuperCreative3D Ltd provides 3D visualisation, CGI, animation, rendering, 3D printing, and related creative services as agreed in your quote.

2. Starting Work

Work will begin once:

3. Payment

  • A 50% deposit is required to start work

  • The remaining balance is payable before final files are delivered

  • All prices are exclusive of VAT. VAT will be added at the prevailing rate

  • Late payment may result in work being paused. Interest and reasonable recovery costs may be charged on overdue invoices in accordance with UK legislation

4. Revisions & Changes

Your quote covers work within the agreed scope.
Any additional changes or requests outside this scope may be charged separately and will be quoted before proceeding.

5. Over-Scope & Extra Work

Work outside the agreed scope may be charged at an applicable day or hourly rate.
No additional work will be carried out without your approval.

6. Deadline Changes

Changes to agreed deadlines may be subject to an additional charge depending on turnaround requirements.

7. Rush & Out-of-Hours Work

Urgent requests or work outside normal business hours may incur an additional fee, which will be agreed in advance.

8. Your Responsibilities

You are responsible for providing information, assets, and feedback in a timely manner.
If a project is delayed due to delays in feedback, approvals, or materials from the client, timelines and costs may be reviewed and adjusted accordingly.

9. Project Pauses & Inactivity

If a project is inactive for 30 days or more due to delays in feedback, approvals, or materials from the client, the project may be paused and rescheduled. Any work required to restart or complete the project may be charged at the applicable rate.

10. Files & Ownership

All work remains the property of SuperCreative3D Ltd until full payment has been received.
Once paid in full, you may use the final agreed deliverables for the intended purpose.
Source or editable files are not included unless agreed in writing.

11. Cancellations

If a project is cancelled after work has started:

  • The deposit is non-refundable

  • Any work completed beyond the deposit may be invoiced

12. Liability

Our liability is limited to the value of the fees paid for the project.

13. Law

These Terms & Conditions are governed by the laws of England and Wales.

14. Contact

For any questions, → Please get in touch.